Financial Institutions
In today's complex and fast-paced marketplace, financial institutions are facing escalating costs, expanding regulations, and higher risks associated with maintaining a successful merchant processing program. Numerous banks are choosing to transfer these risks and costs to a trusted partner who can serve their clients with superior network solutions and customer support.
Create a Partnership with NOVA
At NOVA, we understand your financial institution is unique and so are its challenges. When it comes to delivering highly efficient, cost-effective solutions for payment processing, no other partner is better qualified to meet your institution's needs than NOVA. Our flexible, entrepreneurial approach to bank partnerships focuses on meeting your institution's business objectives while enhancing your relationship with your customers.
Merchant processing solutions from NOVA provide your institution with a valuable tool for building and retaining commercial and small business clients, while producing an ongoing revenue stream that supports your bottom line. We offer a choice of partnership programs designed to meet the needs of your bank, and our superior network and unmatched product offering are certain to appeal to your clients. No matter what type of commercial or small business clients you serve - retail/restaurant, education, healthcare, hospitality, mail order/telephone order or Internet - NOVA can deliver the solutions to meet their merchant processing needs.
The NOVA Difference
NOVA offers you and your clients the most powerful platform in the industry, and one source for all payment processing needs. The NOVA Network, rated #1 for reliability and availability, is completely responsible for front-end authorizations, back-end settlement, and all client support functions. The NOVA Network has been validated PCI, CISP and SDP compliant, assuring your clients and your institution that we maintain the highest information security standards to protect your data.
What's more, NOVA's vast experience in transitioning merchants onto our system will deliver a seamless conversion of your merchant portfolio. Our dedicated integration project team employs a comprehensive methodology to ensure conversion success, and our conversion timeline is driven by your bank's and your customers' priorities.
NOVA has successfully conducted almost 200 merchant portfolio conversions in North America and Europe, totaling more than 500,000 merchants.
Unparalleled Client Support
With NOVA, your clients receive the service they expect 24/7 from trained professionals in our client support center. Free online account access is also available around the clock, by logging on to www.merchantconnect.com. Merchants have the ability to check statements, research chargeback information and access support information to help manage their payment activity.
Flexible Partner Programs
At NOVA, we understand every bank is different. We offer you a choice of partnership programs matched to your business objectives. Regardless of the option you choose, you can leverage the NOVA difference by providing superior merchant services to your customer. Learn more about the following partner relationships:
